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Live Webinar: SEO Basics & Beyond

Live Webinar: SEO Basics & Beyond

SEO. What is it? Why should you care?  In this webinar Lynn will cover the basics of SEO. Starting with how search engines work, introduction to the tools you can use to track SEO and then covering the key elements of SEO – Technical, On-Page and Off-Page — tailored specifically for shop owners. This class…Click to read more >

Developing a Customer Experience Strategy

What is Customer Experience? What is customer experience? It’s defined as “interactions between a brand or company and its customers throughout their business relationship.” An interaction can include awareness, discovery, cultivation, advocacy, purchases,and service. In a study by Oracle, concluded that customer experience impacts the willingness of a customer to be a loyal advocate. If…Click to read more >

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