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Top 3 Holiday Fraud Scams Launched at Small Business

Top 3 Holiday Fraud Scams Launched at Small Business

While it may be “The Most Wonderful Time of the Year” for merrymakers, it is also “The Hap-Hazardous Season of All.” Researchers predict that 43% of cyber-attacks will be aimed at small businesses this fourth quarter. According to a recent study conducted by Verizon (DBIR). Cyber-crime has never been more advanced, and small business owners…Click to read more >

Developing a Customer Experience Strategy

What is Customer Experience? What is customer experience? It’s defined as “interactions between a brand or company and its customers throughout their business relationship.” An interaction can include awareness, discovery, cultivation, advocacy, purchases,and service. In a study by Oracle, concluded that customer experience impacts the willingness of a customer to be a loyal advocate. If…Click to read more >

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