11 eCommerce Growth Trends That Are Changing the Game in 2025 Think eCommerce is slowing down? Think again. Online sales now account for 22.7% of total retail sales. Sean Flannigan writing on the Retail Exec blog takes a look into 11 trends that are impacting eCommerce growth in 2025. Key points: [1] Online sales…Click to read more >
Social Commerce
The Value of “Non-Sales” Social Content
Is your shop’s social content – a continuous stream of product posts and sale announcements? Are you wondering why your engagement rate is so low? Hearing crickets? Are you wondering why your social content isn’t driving people to your website? Here’s the thing – none of us like to be “sold” all the time.…Click to read more >
Reoccurring Commerce
Repeat Buyers Are Gold: How to Turn One-Time Shoppers into Lifelong Fans
As an online creative business, you pour your heart into every product you make, package you ship, and social post you share. And when a customer makes a purchase—especially their first—it’s a thrill. But what if that purchase wasn’t just a transaction? What if it was the beginning of a lasting relationship? In an online…Click to read more >
Marketing
Writing Questions for Surveys and Polls
Surveys and polls can be excellent tools to learn about your customer base. That being said, the questions we include can be tricky to write. I’ve been doing a little research in preparation for creating a year-end / New Year survey for my customers. My goal is to gain some insight (not just data) from…Click to read more >
Social Media
Hacked? Regaining Access to Your Social Accounts
That sinking feeling, that moment of pure panic when you realize you’ve been hacked – maybe you’ve experienced it. I don’t know anyone who hasn’t at least worried about what they’d do if that moment presented itself. I certainly have. Having our personal social accounts hacked is devastating – it feels like (and it is)…Click to read more >
Technology
Protect Your Online Business From Cyber Threats
Think your online business is too small to be targeted by cyber threats like malware, ransomware, and bad actor attacks? Think again. Cyber threats to online businesses are real – regardless of business size. They strike when you least expect it, and when they can do the most damage. And while having a plan in place…Click to read more >
Retailing / Tutorials
Social Proof – What Is It – And How Can It Help Drive Sales
Shoppers are more likely to trust businesses who demonstrate that others find their products and services valuable. This demonstration of trust (or social proof) could be in the form of reviews from verified customers, positive ratings on third party review sites and/or validation from technical experts. Social Proof – Behavior Guided by Instinct Why…Click to read more >
Analyze
Website Benchmarking for Creative Online Retailers
Unlocking Growth Through Strategic Insights Is your website performing effectively? Are site visitors converting into customers? At what rate? How quickly does your site load? Are visitors on mobile phone seeing the site the way you intended? Does it function effectively for them? How do you know? What Is Website Benchmarking? Website benchmarking…Click to read more >
Must-Read
Protect Your Online Business From Cyber Threats
Think your online business is too small to be targeted by cyber threats like malware, ransomware, and bad actor attacks? Think again. Cyber threats to online businesses are real – regardless of business size. They strike when you least expect it, and when they can do the most damage. And while having a plan in place…Click to read more >