11 eCommerce Growth Trends That Are Changing the Game in 2025 Think eCommerce is slowing down? Think again. Online sales now account for 22.7% of total retail sales. Sean Flannigan writing on the Retail Exec blog takes a look into 11 trends that are impacting eCommerce growth in 2025. Key points: [1] Online sales…Click to read more >
Social Commerce
The Value of “Non-Sales” Social Content
Is your shop’s social content – a continuous stream of product posts and sale announcements? Are you wondering why your engagement rate is so low? Hearing crickets? Are you wondering why your social content isn’t driving people to your website? Here’s the thing – none of us like to be “sold” all the time.…Click to read more >
Reoccurring Commerce
Sales Automation – The Ultimate Guide 2022
Virtually every business can benefit from some form of sales automation. This includes those of us with online creative retail businesses. The key is to understand which parts of your business can be automated while not losing the personal touch our customers expect of us and our business. The following article touches on many of…Click to read more >
Marketing
Writing Questions for Surveys and Polls
Surveys and polls can be excellent tools to learn about your customer base. That being said, the questions we include can be tricky to write. I’ve been doing a little research in preparation for creating a year-end / New Year survey for my customers. My goal is to gain some insight (not just data) from…Click to read more >
Social Media
Hacked? Regaining Access to Your Social Accounts
That sinking feeling, that moment of pure panic when you realize you’ve been hacked – maybe you’ve experienced it. I don’t know anyone who hasn’t at least worried about what they’d do if that moment presented itself. I certainly have. Having our personal social accounts hacked is devastating – it feels like (and it is)…Click to read more >
Technology
Choosing a New Web Host
Choosing a New Web Host As an online business owner my website is my lifeline to my customers. Having it function correctly and be available to my customers around the clock is essential. I’ve had several different websites in the more than 15 years I’ve been online. Those sites have been moved several times…Click to read more >
Retailing / Tutorials
Social Proof – What Is It – And How Can It Help Drive Sales
Shoppers are more likely to trust businesses who demonstrate that others find their products and services valuable. This demonstration of trust (or social proof) could be in the form of reviews from verified customers, positive ratings on third party review sites and/or validation from technical experts. Social Proof – Behavior Guided by Instinct Why…Click to read more >
Analyze
Can Your Customers Find Your Site Using Voice Search?
Have you given any thought to how those using voice search will find and experience your website? I have to admit – I hadn’t given it much thought until – (several times in a single day) someone I was with – whipped out their phone and used their voice to search for something they were…Click to read more >
Must-Read
Accessible Websites Increase Sales
Are you closing the door on some potential website customers? More than 1 in 4 adults (28.7 percent) in the United States live with some type of disability according to the CDC (Center for Disease Control). That means that more than a quarter of our potential customers need some sort of assistance in navigating our…Click to read more >