Issue 08

• Face to Face: Liesl Gibson (Oliver + S) and Sarai Mitnick (Colette Patterns)
• Lessons Learned: Three shopowners share their experiences with customer service, social media, and retailing online.
• Increasing Your Online Value: Marsha Doyenne explains how to increase the va
  Subscribe or log in to read the rest of this article. Subscription includes access to the website and all articles.