{"id":4485,"date":"2022-08-29T06:48:42","date_gmt":"2022-08-29T13:48:42","guid":{"rendered":"https:\/\/webcentsmagazine.com\/?p=4485"},"modified":"2022-08-29T14:56:25","modified_gmt":"2022-08-29T21:56:25","slug":"using-your-contact-page-as-a-selling-tool","status":"publish","type":"post","link":"https:\/\/webcentsmagazine.com\/?p=4485","title":{"rendered":"Using Your Contact Page as a Selling Tool"},"content":{"rendered":"<p><strong>Every business website has (or should have) a Contact page.<\/strong> Is this page doing all it can do for your business &#8211; or is it just another one of those pages that you know you should have &#8211; so you throw it together and check off that box? If so &#8211; you could be missing out on an opportunity to convert site visitors into customers.<\/p>\n<p><strong>I came across this article by\u00a0<a href=\"https:\/\/www.bitcatcha.com\/about-us\/#danielle\" target=\"_blank\" rel=\"noopener\">Danielle Willatt<\/a><\/strong> from Bitcatcha and thought it was worth sharing.\u00a0She&#8217;s rounded up several examples of Contact Pages and walks us through what we should &#8211; and shouldn&#8217;t be doing with our Contact pages. The examples she shares with us &#8211; represent a wide variety of business types and sizes, as online retailers &#8211; we can learn from each of these examples.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"blog-single-title\">\n<h1 class=\"title\">Contact Us Page Examples: The Good The Bad And The Ugly<\/h1>\n<\/div>\n<p>Is your website\u2019s contact page scaring people off?<\/p>\n<p>Done right \u2013 a contact page can be a source of great leads and game-changing opportunities.<\/p>\n<p>It\u2019s also a page that many website owners neglect. If you\u2019re not optimizing your contact page, you\u2019re quite\u00a0<i>literally<\/i>\u00a0missing out.<\/p>\n<p>Today, we\u2019ll show you the best contact page examples and tips. Whether you\u2019re\u00a0<a href=\"https:\/\/www.bitcatcha.com\/how-to-make-a-website\/\">building a new website<\/a>, or have had one for years \u2013 it\u2019s never too late to improve yours.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"blockquote\">\n<div class=\"wrap\"><\/div>\n<\/div>\n<h2>Why Contact Us Pages Are Such A Big Damn Deal<\/h2>\n<p>A contact page is a\u00a0<a href=\"https:\/\/www.bitcatcha.com\/build-website\/\">must-have for any website<\/a>.<\/p>\n<p>Your homepage may be your highlight, but your contact page is often where the real magic happens.<\/p>\n<p>It\u2019s where opportunity can come a-knocking. It\u2019s where\u2026<\/p>\n<div class=\"blockquote\">\n<div class=\"wrap\">\n<ul>\n<li>Media enquiries come in.<\/li>\n<li>Customers provide feedback.<\/li>\n<li>Brands reach out with collaborations.<\/li>\n<li>Potential clients ask about your products \/ services.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>As well as helping you get GREAT leads, a great contact page will help save back-and-forth on emails, and reduce spam.<\/p>\n<p>&nbsp;<\/p>\n<h2>Contact Us Page Must-Haves<\/h2>\n<p>To understand the elements of a GREAT contact page, it\u2019s helpful to look at examples.<\/p>\n<p>We scoured the internet for outstanding contact pages and noticed a few trends among them. They:<\/p>\n<div class=\"blockquote\">\n<div class=\"wrap\">\n<ol>\n<li>Are very user-friendly.<\/li>\n<li>Can easily be found on the website.<\/li>\n<li>Have strong visuals and inviting text.<\/li>\n<li>Included all important details someone would need.<\/li>\n<li>Worked to cut spam through a FAQ or by filtering data.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<p>Let\u2019s dive into the examples \u2013 I\u2019ve split them into different categories for easy reading.<\/p>\n<p>&nbsp;<\/p>\n<h2>1. Contact Us Page With Great Design<\/h2>\n<p>The design of a contact page should be user-friendly and encourage visitors to contact you.<\/p>\n<p>Here are some well-designed examples.<\/p>\n<h3>1.1 Focus Lab<\/h3>\n<p>&nbsp;<\/p>\n<p>What they do well:\u00a0<i>Provide an inviting \u2018fill in the gaps\u2019 format.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/focuslab.agency\/contact\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166980\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/focuslab-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/focuslab-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/focuslab-contact-page-400x275.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/focuslab-contact-page-200x138.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/focuslab-contact-page-768x529.png 768w\" alt=\"focuslab contact page\" width=\"1200\" height=\"826\" \/><\/a><\/p>\n<div><a href=\"https:\/\/focuslab.agency\/contact\" target=\"_blank\" rel=\"noopener\">Focus Lab\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>This agency\u2019s contact page gets its visitors to answer certain questions by typing in the blank spaces. This works well for a few reasons.<\/p>\n<p>Firstly, it looks inviting. Secondly, it ensures that they\u2019ll get all the important information they need from a client in the very first message.<\/p>\n<p>By asking upfront about an estimated budget and timeline, you won\u2019t need to waste time with back-and-forth emails. You\u2019ll be able to judge how serious a client is and can prioritize replying to the ones with the most potential.<\/p>\n<p>&nbsp;<\/p>\n<h3>1.2 Nuud<\/h3>\n<p>What they do well:\u00a0<i>Keep things minimalist.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/nuudcare.com\/pages\/contact-us\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166987\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/nuudcare-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/nuudcare-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/nuudcare-contact-page-400x271.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/nuudcare-contact-page-200x136.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/nuudcare-contact-page-768x520.png 768w\" alt=\"nuudcare contact page\" width=\"1200\" height=\"813\" \/><\/a><\/p>\n<div><a href=\"https:\/\/nuudcare.com\/pages\/contact-us\" target=\"_blank\" rel=\"noopener\">Nuud\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>Often, simple is best. A basic layout with no distractions makes it easy for users to submit their message.<\/p>\n<p>Eco-deodorant brand Nuud keeps their contact page very minimalist. A simple form collects important data, and lets visitors type their queries into a text box.<\/p>\n<div class=\"highlight-2018\">\n<p class=\"title\">Note<\/p>\n<p class=\"description\">The easiest way to build a simple contact page is via a website builder like\u00a0<a href=\"https:\/\/www.bitcatcha.com\/website-builder-reviews\/zyro\/\">Zyro<\/a>\u00a0that has a dedicated \u2018Contact Form\u2019 element that you can drag and drop onto your site. Alternatively, WordPress has some great contact form plugins.<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<h3>1.3 Yeti<\/h3>\n<p>&nbsp;<\/p>\n<p>What they do well:\u00a0<i>Eye-catching visuals and clear categories.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.yeti.com\/en_US\/contact-us.html\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-167032\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/yeticoolers-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/yeticoolers-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/yeticoolers-contact-page-400x194.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/yeticoolers-contact-page-200x97.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/yeticoolers-contact-page-768x372.png 768w\" alt=\"yeti coolers contact us page\" width=\"1200\" height=\"581\" \/><\/a><\/p>\n<div><a href=\"https:\/\/www.yeti.com\/en_US\/contact-us.html\" target=\"_blank\" rel=\"noopener\">Yeti\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>Yeti\u2019s contact page starts with a striking header image that gets the brand\u2019s outdoors-y message across in seconds.<\/p>\n<p>In order to cut down on receiving repetitive questions from visitors, Yeti also offers up resources such as product FAQs and shipping information. Each is displayed on the page with a clear logo.<\/p>\n<p>If a visitor still can\u2019t find the answer they\u2019re looking for, they can scroll down to get in touch via email.<\/p>\n<p>&nbsp;<\/p>\n<h3>1.4 McDonald\u2019s<\/h3>\n<p>&nbsp;<\/p>\n<p>What they do well:\u00a0<i>Friendly visuals.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.mcdonalds.com.my\/contact\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166985\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/mcdonalds-malaysia-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/mcdonalds-malaysia-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/mcdonalds-malaysia-contact-page-400x270.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/mcdonalds-malaysia-contact-page-200x135.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/mcdonalds-malaysia-contact-page-768x519.png 768w\" alt=\"mcdonalds malaysia contact page\" width=\"1200\" height=\"811\" \/><\/a><\/p>\n<div><a href=\"https:\/\/www.mcdonalds.com.my\/contact\" target=\"_blank\" rel=\"noopener\">McDonald\u2019s Malaysia\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>First impressions are always important. That\u2019s why McDonald\u2019s went out of its way to show a smiling manager with the iconic golden yellow that the brand is well known for.<\/p>\n<p>It\u2019s inviting and friendly. From there, you can also categorize your inquiry as food-related, service-related, etc.<\/p>\n<p>&nbsp;<\/p>\n<h3>1.5 Jayne May Agnes<\/h3>\n<p>&nbsp;<\/p>\n<p>What she does well:\u00a0<i>Asks the important questions.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/jaynemayagnes.com\/contact\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166984\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/jaynemayagnes-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/jaynemayagnes-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/jaynemayagnes-contact-page-400x295.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/jaynemayagnes-contact-page-200x147.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/jaynemayagnes-contact-page-768x566.png 768w\" alt=\"jaynemayagnes contact page\" width=\"1200\" height=\"884\" \/><\/a><\/p>\n<div><a href=\"https:\/\/jaynemayagnes.com\/contact\" target=\"_blank\" rel=\"noopener\">Jayne May Agnes\u2019 Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>Here\u2019s another example of a contact form that will save you lots of back and forth.<\/p>\n<p>Anyone getting in touch with this freelance photographer will need to answer key questions, such as what their dream elopement is, and how they came to know of the photographer.<\/p>\n<p>You even need to fill in your partner\u2019s details. This sort of form should be enough to filter out anyone who isn\u2019t serious about engaging the freelancer\u2019s services.<\/p>\n<p>&nbsp;<\/p>\n<h2>2. Contact Us Page With Great Writing<\/h2>\n<p>Strong content writing can transform a contact page beyond a boring form. Here\u2019re some examples of contact pages with great writing.<\/p>\n<p>&nbsp;<\/p>\n<h3>2.1 Nebular Agency<\/h3>\n<p>What they do well:\u00a0<i>Punchy writing.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.nebularagency.com\/contact\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166993\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/nebular-agency-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/nebular-agency-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/nebular-agency-contact-page-400x213.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/nebular-agency-contact-page-200x106.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/nebular-agency-contact-page-768x408.png 768w\" alt=\"nebular agency contact page\" width=\"1200\" height=\"638\" \/><\/a><\/p>\n<div><a href=\"http:\/\/www.nebularagency.com\/contact\" target=\"_blank\" rel=\"noopener\">Nebular Agency\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>Nebular\u2019s contact page is quite minimalist in terms of format: a simple and effective form.<\/p>\n<p>However, their little paragraph under the \u2018Contact Us\u2019 banner is charming, and welcomes both positive and negative feedback. Users simply need to drop their details, and type their \u2018awesome message\u2019 into the textbox.<\/p>\n<p>&nbsp;<\/p>\n<h3>2.2 Middle Finger Project<\/h3>\n<p>What they do well:\u00a0<i>Tongue-in-cheek writing.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.themiddlefingerproject.org\/contact\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166990\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/themiddlefingerproject-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/themiddlefingerproject-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/themiddlefingerproject-contact-page-400x302.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/themiddlefingerproject-contact-page-200x151.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/themiddlefingerproject-contact-page-768x580.png 768w\" alt=\"themiddlefingerproject contact page\" width=\"1200\" height=\"906\" \/><\/a><\/p>\n<div><a href=\"https:\/\/www.themiddlefingerproject.org\/contact\/\" target=\"_blank\" rel=\"noopener\">The Middle Finger Project\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>These guys have one of the most unusual contact pages around. In fact, it\u2019s almost kind of irresistible to fill in.<\/p>\n<p>It has a few drop down menus that you need to pick from before you can type in your message.<\/p>\n<p>Each has some wacky and pretty funny options \u2013 for example, you can ask them to promise not to \u2018give your email address to satan\u2019. You\u2019ll even need to pick a sign-off, from \u2018XOXO\u2019 and \u2018High Five\u2019, to \u2018Irish Jig,\u2019<\/p>\n<p>&nbsp;<\/p>\n<h3>2.3 David Folger Young<\/h3>\n<p>What he does well:\u00a0<i>Cuts all the crap.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/davidfolgeryoung.com\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166979\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/davidfolgeryyoung-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/davidfolgeryyoung-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/davidfolgeryyoung-contact-page-400x142.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/davidfolgeryyoung-contact-page-200x71.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/davidfolgeryyoung-contact-page-768x273.png 768w\" alt=\"david folgery young contact page\" width=\"1200\" height=\"427\" \/><\/a><\/p>\n<div><a href=\"http:\/\/davidfolgeryoung.com\/\" target=\"_blank\" rel=\"noopener\">David Folger Young\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>This copywriting portfolio\u2019s contact page perhaps contradicts the other examples in this article, but I can\u2019t help but like it anyway. It gives you an idea of another direction you can take.<\/p>\n<p>It displays an economy of words in the true ways of the copywriter, and is somehow more refreshing than something boring and corporate. It goes to show a contact page doesn\u2019t always need to be fancy \u2013 it just needs to exist.<\/p>\n<p>&nbsp;<\/p>\n<h3>2.4 Valve<\/h3>\n<p>What they do well:\u00a0<i>Humanise their contact team.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.valvesoftware.com\/en\/people\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166991\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/valve-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/valve-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/valve-contact-page-400x279.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/valve-contact-page-200x140.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/valve-contact-page-768x536.png 768w\" alt=\"valve contact page\" width=\"1200\" height=\"837\" \/><\/a><\/p>\n<div><a href=\"https:\/\/www.valvesoftware.com\/en\/people\" target=\"_blank\" rel=\"noopener\">Valve\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>Video game developer Valve\u2019s main strength is the individual\u00a0<i>talents<\/i>\u00a0of their team. And their contact page reflects this.<\/p>\n<p>You actually can see a list of their staff names and descriptions. If you want to send a message, the page will display their individual names \u2013 e.g.:\u00a0<i>\u2018You\u2019re Emailing Fred Fredderson\u2019.<\/i><\/p>\n<p>It lends such a nice personal touch to the whole thing and reminds you that you\u2019re contacting a real human.<\/p>\n<p>&nbsp;<\/p>\n<h2>3. Contact Us Page With Clever Usability<\/h2>\n<p>Here are some examples of contact pages that have been cleverly put together.<\/p>\n<p>&nbsp;<\/p>\n<h3>3.1 Grant Thornton<\/h3>\n<p>What they do well:\u00a0<i>Filtering recipients.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.grantthornton.com\/forms\/Contact-Us.aspx\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166981\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/granthornton-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/granthornton-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/granthornton-contact-page-400x291.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/granthornton-contact-page-200x146.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/granthornton-contact-page-768x559.png 768w\" alt=\"grant thornton contact page\" width=\"1200\" height=\"874\" \/><\/a><\/p>\n<div><a href=\"https:\/\/www.grantthornton.com\/forms\/Contact-Us.aspx\" target=\"_blank\" rel=\"noopener\">Grant Thornton\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>Accounting and advisory company Grant Thornton\u2019s contact page is tailored to their audience of working professionals.<\/p>\n<p>When submitting the message, you\u2019ll need to select your specific professional title from a dropdown menu. Whether you\u2019re a chairman or CEO \u2013 they\u2019ll know exactly who they\u2019re talking to. No doubt, this can help them prioritize responses.<\/p>\n<p>&nbsp;<\/p>\n<h3>3.2 Accenture<\/h3>\n<p>What they do well:\u00a0<i>Keep things compact.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.accenture.com\/us-en\/about\/contact-us\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166992\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/accenture-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/accenture-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/accenture-contact-page-400x213.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/accenture-contact-page-200x106.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/accenture-contact-page-768x408.png 768w\" alt=\"accenture contact page\" width=\"1200\" height=\"638\" \/><\/a><\/p>\n<div><a href=\"https:\/\/www.accenture.com\/us-en\/about\/contact-us\" target=\"_blank\" rel=\"noopener\">Accenture\u2019s Contact Us Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>Accenture uses a handy list format that expands downwards to reveal more information on how to get in touch. Each is targeted at a certain type of stakeholder \u2013 e.g. suppliers, or job seekers.<\/p>\n<p>This helps provide a cleaner interface for the user, since you\u2019ll only need to click on the sections that are relevant to you.<\/p>\n<p>&nbsp;<\/p>\n<h3>3.3 WeWork<\/h3>\n<p>What they do well:\u00a0<i>Offer a whole range of contact methods.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.wework.com\/en-GB\/contact-us\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166994\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/wework-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/wework-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/wework-contact-page-400x213.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/wework-contact-page-200x106.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/wework-contact-page-768x408.png 768w\" alt=\"wework contact page\" width=\"1200\" height=\"638\" \/><\/a><\/p>\n<div><a href=\"https:\/\/www.wework.com\/en-GB\/contact-us\" target=\"_blank\" rel=\"noopener\">WeWork\u2019s Contact Us Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>WeWork lets users clearly see all the different methods to get in touch with them \u2013 whether it\u2019s by the online form, by telephone, live chat, or by visiting the help centre.<\/p>\n<p>Their drop-down menu lets you specify what you\u2019re interested in (e.g.\u00a0<i>\u2018finding a workspace\u2019<\/i>), and the size of your company.<\/p>\n<p>Combined, this contact page should offer a solution for EVERY visitor wanting to get in touch.<\/p>\n<p>&nbsp;<\/p>\n<h3>3.4 Taco Bell<\/h3>\n<p>What they do well:\u00a0<i>Asking people how they want to be responded to.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.tacobell.com\/contact-us\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166989\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/tacobell-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/tacobell-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/tacobell-contact-page-400x250.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/tacobell-contact-page-200x125.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/tacobell-contact-page-768x480.png 768w\" alt=\"taco bell contact page\" width=\"1200\" height=\"750\" \/><\/a><\/p>\n<div><a href=\"https:\/\/www.tacobell.com\/contact-us\" target=\"_blank\" rel=\"noopener\">Taco Bell\u2019s Contact Us Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>There are a few things we like about Taco Bell\u2019s contact page. For example \u2013 the heading is catchy, and you can easily leave feedback about specific restaurants (and even specify the address of the outlet).<\/p>\n<p>But the best? It asks visitors to specify if they even want a response. By clicking \u2018No Reply Needed\u2019, visitors can clearly indicate whether they are expecting a response from you.<\/p>\n<p>&nbsp;<\/p>\n<h2>4. Contact Us Page With FAQs<\/h2>\n<p>Many website owners receive emails from customers all asking the same questions.<\/p>\n<p>Putting together a Frequently Asked Questions (FAQ) section can be a helpful way to cut down on repetitive messages.<\/p>\n<p>&nbsp;<\/p>\n<h3>4.1 XE<\/h3>\n<p>What they do well:\u00a0<i>Great FAQ at the top of the page.<\/i><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/help.xe.com\/hc\/en-gb\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166995\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/xe-contact-page.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/xe-contact-page.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/xe-contact-page-400x213.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/xe-contact-page-200x106.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/xe-contact-page-768x408.png 768w\" alt=\"xe contact page\" width=\"1200\" height=\"638\" \/><\/a><\/p>\n<div><a href=\"https:\/\/help.xe.com\/hc\/en-gb\" target=\"_blank\" rel=\"noopener\">XE\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>Currency converter XE has a nice looking FAQ that\u2019s separated into different categories, rather like a knowledge-base. This FAQ is put at the start of the contact section so users can easily skim through to find answers.<\/p>\n<p>If they still have a query, they can then get in touch by switching to the secondary tab on the website.<\/p>\n<p>&nbsp;<\/p>\n<h2>5. Contact Us Page Needs To Be Mobile Friendly<\/h2>\n<p>More and more people are browsing the internet via a mobile device. Google also favours\u00a0<a href=\"https:\/\/developers.google.com\/search\/mobile-sites\" target=\"_blank\" rel=\"noopener\">mobile-friendly websites<\/a>\u00a0and uses it as a ranking factor for searches.<\/p>\n<p>So it\u2019s incredibly important that ALL pages in your site are mobile-friendly.<\/p>\n<p>For a contact page, this can involve:<\/p>\n<div class=\"blockquote\">\n<div class=\"wrap\">\n<ul>\n<li>Simplifying navigation.<\/li>\n<li>Keeping copy short and sweet.<\/li>\n<li>Making sure your buttons and form fields are big enough.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>If you\u2019re using a website builder to build your site, it\u2019s essential you choose one that lets you control exactly how your site looks on any device (like these\u00a0<a href=\"https:\/\/www.bitcatcha.com\/website-builder-reviews\/\">website builders<\/a>\u00a0that we\u2019ve put to the test).<\/p>\n<p>Alternatively, if you\u2019ve already set up your website with WordPress \u2013 consider using a plugin like\u00a0<a href=\"https:\/\/www.bitcatcha.com\/go\/elementor\" target=\"_blank\" rel=\"nofollow noopener\">Elementor<\/a>\u00a0which has advanced \u2018mobile responsive editing\u2019 features.<\/p>\n<p>Here are 2 examples of great contact page examples that are mobile-friendly.<\/p>\n<p>&nbsp;<\/p>\n<h3>5.1 Patagonia<\/h3>\n<p><a href=\"https:\/\/help.patagonia.com\/s\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166988\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/patagonia-contact-page-mobile.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/patagonia-contact-page-mobile.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/patagonia-contact-page-mobile-400x226.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/patagonia-contact-page-mobile-200x113.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/patagonia-contact-page-mobile-768x433.png 768w\" alt=\"patagonia contact page on mobile\" width=\"1200\" height=\"677\" \/><\/a><\/p>\n<div><a href=\"https:\/\/help.patagonia.com\/s\/\" target=\"_blank\" rel=\"noopener\">Patagonia\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>If your site has a lot of information, it can be especially hard to adapt it into mobile format.<\/p>\n<p>Clothing brand Patagonia does this really well by including a search bar that helps users navigate this part of the website.<\/p>\n<p>The rest of the contact page has been adapted for mobile viewing. Text is large and separated into clear sections that can be scrolled through. CTA buttons are large and easy to press with thumbs. No zooming is required.<\/p>\n<p>&nbsp;<\/p>\n<h3>5.2 Noble Coyote Coffee<\/h3>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.noblecoyotecoffee.com\/contact\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166986\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/noblecoyote-contact-page-mobile.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/noblecoyote-contact-page-mobile.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/noblecoyote-contact-page-mobile-400x255.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/noblecoyote-contact-page-mobile-200x128.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/noblecoyote-contact-page-mobile-768x490.png 768w\" alt=\"noble coyote coffee contact page on mobile\" width=\"1200\" height=\"766\" \/><\/a><\/p>\n<div><a href=\"https:\/\/www.noblecoyotecoffee.com\/contact\" target=\"_blank\" rel=\"noopener\">Noble Coyote Coffee\u2019s Contact Page<\/a><\/div>\n<p>&nbsp;<\/p>\n<p>This Dallas based cafe made all parts of their contact page responsive.<\/p>\n<p>Because the form fields are large, people can easily fill them in on their phones. They also include a Google Maps integration \u2013 tapping on the map will allow you to get driving directions to their outlet.<\/p>\n<p>&nbsp;<\/p>\n<h2>What Not To Do On A Contact Page<\/h2>\n<p>Avoid making these key mistakes on your contact page, as you can risk losing the attention and trust of visitors:<\/p>\n<p>&nbsp;<\/p>\n<h3>1. Don\u2019t use poor grammar<\/h3>\n<p>Unironically poorly-written copy can affect your rankings. And, most obviously, your credibility.<\/p>\n<p>Keep your copy simple, comprehensive, and friendly to the average visitor. It can help to use a\u00a0<a href=\"https:\/\/www.bitcatcha.com\/research\/grammar-checker\/\">good grammar checker<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3>2. Don\u2019t make it hard to read<\/h3>\n<p>Don\u2019t make your contact page hard to look at! Some big no-nos that we often see:<\/p>\n<div class=\"blockquote\">\n<div class=\"wrap\">\n<ul>\n<li>Pages that load slowly (check with our\u00a0<a href=\"https:\/\/www.bitcatcha.com\/\">website speed test<\/a>).<\/li>\n<li>Text being hard to read on a background.<\/li>\n<li>Overloading\u00a0<s>boring<\/s>\u00a0generic stock images.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>Remember, your contact page reflects on your website branding. Do it justice!<\/p>\n<p>&nbsp;<\/p>\n<h3>3. Don\u2019t bury important information<\/h3>\n<p>Your job is to make it easy for great leads to find you. So don\u2019t throw obstacles in their path.<\/p>\n<p>For example \u2013 the below example contact page asks people to send an email to their gmail account, without providing the actual email address.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-166983\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/important-info-buried.png\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/important-info-buried.png 1200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/important-info-buried-400x250.png 400w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/important-info-buried-200x125.png 200w, https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2021\/06\/important-info-buried-768x479.png 768w\" alt=\"important information buried in ads on contact page\" width=\"1200\" height=\"749\" \/><\/p>\n<div>Showing ads on a contact page is bad enough. But asking to guess the email address?<\/div>\n<p>Asking your readers to\u00a0<i>guess<\/i>\u00a0your email address is probably not going to end well.<\/p>\n<p>&nbsp;<\/p>\n<h2>Wrap Up<\/h2>\n<p>A great contact page can take you a long way. We hope this article has inspired you to take a second look at yours.<\/p>\n<p>Remember, your contact page should be one of the most user-friendly pages on your website. But it\u2019s also a place to show off your brand, and encourage the RIGHT types of messages.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"author-box-alternate\">\n<div class=\"author-box-info\">\n<div class=\"blog-trail-author\">\n<div class=\"round-image\"><img loading=\"lazy\" decoding=\"async\" class=\"avatar avatar-300 wp-user-avatar wp-user-avatar-300 alignnone photo\" src=\"https:\/\/www.bitcatcha.com\/wp-content\/uploads\/2020\/09\/danielle.jpeg\" alt=\"Danielle Willatt\" width=\"300\" height=\"300\" \/><\/div>\n<div class=\"author-content\">\n<div class=\"author-written-by\">Written by\u00a0<a class=\"author\" href=\"https:\/\/www.bitcatcha.com\/about-us\/#danielle\">DANIELLE WILLATT<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div><\/div>\n<div id=\"shareBlog\">Here&#8217;s the link to her original article: <a href=\"https:\/\/www.bitcatcha.com\/blog\/contact-us-page-examples\/\" target=\"_blank\" rel=\"noopener\"><strong>Contact Us Page Examples: The Good The Bad And The Ugly<\/strong><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Every business website has (or should have) a Contact page. Is this page doing all it can do for your business &#8211; or is it just another one of those pages that you know you should have &#8211; so you throw it together and check off that box? If so &#8211; you could be missing<a href=\"https:\/\/webcentsmagazine.com\/?p=4485\" title=\"Read more\" ><span style=\"color:#c92e2e;\">&#8230;Click to read more ><\/span><\/a><\/p>\n","protected":false},"author":107,"featured_media":4506,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[9,14],"tags":[451,452],"class_list":["post-4485","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sales","category-websites","tag-contact-page","tag-selling-tools","content-print"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Using Your Contact Page as a Selling Tool - webcentsmagazine.com<\/title>\n<meta name=\"description\" content=\"Every business website has a Contact page. Is this page doing all it can do for your business? If not - you could be missing out - Read more ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webcentsmagazine.com\/?p=4485\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Using Your Contact Page as a Selling Tool - webcentsmagazine.com\" \/>\n<meta property=\"og:description\" content=\"Every business website has a Contact page. Is this page doing all it can do for your business? If not - you could be missing out - Read more ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/webcentsmagazine.com\/?p=4485\" \/>\n<meta property=\"og:site_name\" content=\"webcentsmagazine.com\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-29T13:48:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-29T21:56:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/webcentsmagazine.com\/wp-content\/uploads\/2022\/08\/Selling-Tool.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"760\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Deb Messina\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Deb Messina\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/webcentsmagazine.com\/?p=4485\",\"url\":\"https:\/\/webcentsmagazine.com\/?p=4485\",\"name\":\"Using Your Contact Page as a Selling Tool - webcentsmagazine.com\",\"isPartOf\":{\"@id\":\"https:\/\/webcentsmagazine.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/webcentsmagazine.com\/?p=4485#primaryimage\"},\"image\":{\"@id\":\"https:\/\/webcentsmagazine.com\/?p=4485#primaryimage\"},\"thumbnailUrl\":\"https:\/\/webcentsmagazine.com\/wp-content\/uploads\/2022\/08\/Selling-Tool.jpg\",\"datePublished\":\"2022-08-29T13:48:42+00:00\",\"dateModified\":\"2022-08-29T21:56:25+00:00\",\"author\":{\"@id\":\"https:\/\/webcentsmagazine.com\/#\/schema\/person\/6cd357f3987f33b7f3cedda774adb6cb\"},\"description\":\"Every business website has a Contact page. 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