{"id":2156,"date":"2015-05-13T13:07:41","date_gmt":"2015-05-13T20:07:41","guid":{"rendered":"http:\/\/webcentsmagazine.com\/?p=2156"},"modified":"2015-05-15T15:14:48","modified_gmt":"2015-05-15T22:14:48","slug":"converting-transactions-into-long-term-customer-relationships","status":"publish","type":"post","link":"https:\/\/webcentsmagazine.com\/?p=2156","title":{"rendered":"Converting Transactions Into Long-Term Customer Relationships"},"content":{"rendered":"Whether you\u2019re a brick-and-mortar shop or an online store, you spend a good deal of time on PR, advertising, shop hops, classes, and special events designed to get people through your physical or virtual doors. Previous Panning for Gold columns have discussed how to attract people to your website, how to merchandise online, and how to lead a customer to buy from you. But making a sale is not the sole goal. How can you turn that transaction into a lifelong customer relationship? How do you keep<div class=\"leaky_paywall_message_wrap\"><div id=\"leaky_paywall_message\"><a href=\"https:\/\/webcentsmagazine.com\/?page_id=1968\" style=\"text-decoration:underline; color:#e92a29; font-weight:bold;\">Subscribe or log in<\/a> to read the rest of this article. Subscription includes access to the website and <strong> all articles<\/strong>.<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Whether you\u2019re a brick-and-mortar shop or an online store, you spend a good deal of time on PR, advertising, shop hops, classes, and special events designed to get people through your physical or virtual doors. Previous Panning for Gold columns have discussed how to attract people to your website, how to merchandise online, and how<a href=\"https:\/\/webcentsmagazine.com\/?p=2156\" title=\"Read more\" ><span style=\"color:#c92e2e;\">&#8230;Click to read more ><\/span><\/a><\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[214],"tags":[],"class_list":["post-2156","post","type-post","status-publish","format-standard","hentry","category-customer-relations-sales","content-print"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Converting Transactions Into Long-Term Customer Relationships - webcentsmagazine.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webcentsmagazine.com\/?p=2156\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Converting Transactions Into Long-Term Customer Relationships - webcentsmagazine.com\" \/>\n<meta property=\"og:description\" content=\"Whether you\u2019re a brick-and-mortar shop or an online store, you spend a good deal of time on PR, advertising, shop hops, classes, and special events designed to get people through your physical or virtual doors. 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